At Zemra, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our dating platform.
1. Information We Collect
1.1 Information You Provide
When you create an account and use our services, you provide:
- Profile information (name, date of birth, gender, photos)
- Contact information (email address, phone number)
- Personal preferences (location, interests, relationship goals)
- Messages and interactions with other users
- Payment information for premium features
1.2 Information We Collect Automatically
When you use Zemra, we automatically collect:
- Device information (device type, operating system, push notification token)
- Usage data (features used, interactions, time spent)
- Location data (with your permission)
- Log data (IP address, browser type, access times)
- Data stored locally on your device to keep you signed in and remember your settings
1.3 Information from Third Parties
If you sign in using third-party services (Google, Apple), we may receive:
- Basic profile information from your social media account
- Email address and name
- Profile picture (with your permission)
2. How We Use Your Information
We use your information to:
- Provide and maintain our dating services
- Create and manage your account
- Match you with compatible users
- Send you notifications about matches, messages, and activity
- Process payments and subscriptions
- Improve our services and develop new features
- Prevent fraud, abuse, and ensure platform safety
- Comply with legal obligations
- Send promotional communications (you can opt out)
4. Your Privacy Controls
You have control over your information:
- Profile visibility settings (public or private)
- Photo sharing preferences
- Location sharing (can be disabled)
- Notification preferences
- Block or report users
- Download your data
- Delete your account
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your profile and content are removed from public view immediately
- Some data may be retained for legal or security purposes
- Backups are deleted within 90 days
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and monitoring
- Limited employee access to personal data
However, no system is completely secure. You are responsible for maintaining the confidentiality of your password.
7. International Data Transfers
Zemra operates internationally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
8. Children's Privacy
Zemra is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
9. Your Rights
Depending on your location, you may have rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a structured format
- Object: Object to certain processing of your data
- Withdraw consent: Revoke previously given consent
To exercise these rights, contact us through the app or at privacy@zemrajote.com
10. Local Storage and No Tracking
We store a small amount of data on your device to:
- Keep you signed in
- Remember your preferences and settings
- Improve performance and functionality
Zemra does not track you across other companies' apps or websites, does not use your device's advertising identifier, and does not show targeted advertising. If you use Zemra on the web, only essential cookies needed to keep you signed in are used.
11. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. Your continued use of Zemra after changes become effective constitutes acceptance.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@zemrajote.com
- Email: support@zemrajote.com
- Address: NZO Solutions Limited, 3 Brooks Parade, Green Lane, Ilford, Essex, England, IG3 9RT
14. Specific Regional Rights
14.1 European Users (GDPR)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
14.2 California Users (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt out of the sale of personal information (we do not sell your personal information).